Support and Maintenance
For all web sites that we build and host we will provide on-going maintenance for technical activities to allow you to concentrate on running your business. This includes installing all software updates that are provided for WordPress when they become available and ensuring that any updates to plug-ins on your site are updated on at least a monthly basis, followed by a smoke test of your site.
We will also ensure that backups are taken on a daily basis and manage all suppliers (hardware & software) that are delivering components for your web site. In addition, we proactively monitor the status of all our web sites to identify and rectify any issues that occur.
Once your site is live we will continue to provide you with support and guidance for technical, web design, email address management and ideas to help grow your on-line presence.
We also include support as part of all our packages so that minor changes to your web site do not incur any additional costs. So, if you need to update your prices or some text, colours or images your package will provide a monthly allowance for this.